Log a Call

The goal of this tutorial is to show users how to log calls and select outcomes in Upmarket. Logged calls generate data for playbook library improvement, recommendations, and coaching.


  • Team Lead
  • Team Member

How To Select an Outcome 

  1. Click End Call to prompt the Log Call screen
    • This will generate automatically if the contact ends the call first
    • Click outside the Log Call screen at any time to make additional edits and simply select the End Call icon again to populate the Log Call screen 
  2. Select an Outcome from the drop down or type in the search bar and choose one that best describes the result of your exchange
  3. Click Submit to complete logging the call

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